Policy Brief
⭐ 4.6
AR/VR for Regulated Utilities: Customer Experience | A benchmarking and maturity modeling
Abstract
This policy brief investigates “AR/VR for Regulated Utilities: Customer Experience | A benchmarking and maturity modeling” using a propensity score matching. Through a socio-technical lens, the analysis integrates multi-source data to derive a practical decision framework for researchers and practitioners.