Policy Brief
⭐ 4.5
UX Research Adoption in Regulated Utilities: Cost–Benefit Analysis — Post-Pandemic Lessons
Abstract
This policy brief investigates “UX Research Adoption in Regulated Utilities: Cost–Benefit Analysis — Post-Pandemic Lessons” using a Delphi study. Through a human-centered lens, the analysis integrates multi-source data to derive an actionable roadmap for researchers and practitioners.