View Full Paper

UX Research Adoption in Hospitality Operators: Scaling And Replication — Post-Pandemic Lessons

• Governance
• IoT
• UX

Abstract

This case study investigates “UX Research Adoption in Hospitality Operators: Scaling And Replication — Post-Pandemic Lessons” using a mixed-methods case study. Through a institutional lens, the analysis integrates multi-source data to derive a stakeholder-aligned blueprint for researchers and practitioners.