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Robotic Process Automation Adoption in Microfinance Institutions: Governance And Risk — Evidence from West Africa

• Leadership
• Public Policy
• Psychology

Abstract

This dissertation investigates “Robotic Process Automation Adoption in Microfinance Institutions: Governance And Risk — Evidence from West Africa” using a benchmarking and maturity modeling. Through a behavioral lens, the analysis integrates multi-source data to derive a stakeholder-aligned blueprint for researchers and practitioners.