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Operational Excellence in FinTech for Microfinance Institutions: Post-Pandemic Lessons

• Metaverse
• Climate
• NLP

Abstract

This research proposal investigates “Operational Excellence in FinTech for Microfinance Institutions: Post-Pandemic Lessons” using a qualitative grounded theory. Through a behavioral lens, the analysis integrates multi-source data to derive a stakeholder-aligned blueprint for researchers and practitioners.