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Microfinance Adoption in E-commerce Marketplaces: Customer Experience — Evidence from Benelux

• Data Privacy
• Open Banking
• AI

Abstract

This report investigates “Microfinance Adoption in E-commerce Marketplaces: Customer Experience — Evidence from Benelux” using a benchmarking and maturity modeling. Through a human-centered lens, the analysis integrates multi-source data to derive an actionable roadmap for researchers and practitioners.