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Human-Computer Interaction and Interoperability among Microfinance Institutions — Post-Pandemic Lessons

• AI
• Risk
• Sustainability

Abstract

This case study investigates “Human-Computer Interaction and Interoperability among Microfinance Institutions — Post-Pandemic Lessons” using a benchmarking and maturity modeling. Through a human-centered lens, the analysis integrates multi-source data to derive a stakeholder-aligned blueprint for researchers and practitioners.