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FinTech Adoption in Export-Oriented Manufacturers: Customer Experience — A benchmarking and maturity modeling

• MLOps
• Blockchain
• InsurTech

Abstract

This case study investigates “FinTech Adoption in Export-Oriented Manufacturers: Customer Experience — A benchmarking and maturity modeling” using a randomized controlled trial design. Through a behavioral lens, the analysis integrates multi-source data to derive a practical decision framework for researchers and practitioners.