View Full Paper

Explainable AI Adoption in Microfinance Institutions: Change Management — Post-Pandemic Lessons

• DEI
• Marketing
• NLP

Abstract

This report investigates “Explainable AI Adoption in Microfinance Institutions: Change Management — Post-Pandemic Lessons” using a randomized controlled trial design. Through a human-centered lens, the analysis integrates multi-source data to derive novel empirical evidence for researchers and practitioners.