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Customer Experience in Pharmacovigilance for Regulated Utilities: Post-Pandemic Lessons

• Sustainability
• Data Privacy
• Risk

Abstract

This research proposal investigates “Customer Experience in Pharmacovigilance for Regulated Utilities: Post-Pandemic Lessons” using a topic modeling on open datasets. Through a socio-technical lens, the analysis integrates multi-source data to derive an actionable roadmap for researchers and practitioners.