Dissertation
⭐ 4.3
Customer Experience in Microfinance for Hospitality Operators: 2022–2028 Trends
Abstract
This dissertation investigates “Customer Experience in Microfinance for Hospitality Operators: 2022–2028 Trends” using a design science research. Through a socio-technical lens, the analysis integrates multi-source data to derive an actionable roadmap for researchers and practitioners.