Coursework
⭐ 4.8
Customer Experience in Human-Computer Interaction for Regulated Utilities: 2022–2027 Trends
Abstract
This coursework investigates “Customer Experience in Human-Computer Interaction for Regulated Utilities: 2022–2027 Trends” using a event study methodology. Through a socio-technical lens, the analysis integrates multi-source data to derive a stakeholder-aligned blueprint for researchers and practitioners.