Case Study
⭐ 4.7
Customer Experience in Gig Economy for Regulated Utilities: 2021–2026 Trends
Abstract
This case study investigates “Customer Experience in Gig Economy for Regulated Utilities: 2021–2026 Trends” using a survey-based structural equation modeling. Through a institutional lens, the analysis integrates multi-source data to derive novel empirical evidence for researchers and practitioners.