Policy Brief
⭐ 4.4
Customer Experience in FinTech for Public Sector Agencies in the UK: 2022–2028 Trends
Abstract
This policy brief investigates “Customer Experience in FinTech for Public Sector Agencies in the UK: 2022–2028 Trends” using a mixed-methods case study. Through a socio-technical lens, the analysis integrates multi-source data to derive novel empirical evidence for researchers and practitioners.